Helping minimise disruption to your livelihood

A Loss Adjuster is hired and paid by the insurance company to manage a respective claim on behalf of the insurer, ensuring any claim presented is appropriate from the insurers perspective.

A Loss Assessor like Paddl is hired by you and works only for you, the policyholder, managing your claim on your behalf to ensure the claim presented to your insurer is appropriate from your perspective.

Loss Assessors and Loss Adjusters are both insurance claim experts, but that key difference sets them apart (aside from one assessing and the other adjusting..)

Use of a Loss Assessor like Paddl is not a reason itself to push your premiums up, it is the unfortunate act of having to claim that could affect your future premiums. It is your right to instruct whomever you please to support you through a claims process. It is important to note that any claim on your insurance can have an impact on your future premiums, as insurers usually factor this into assessing your risk.

Paddl is FCA-regulated and highly experienced in claims handling. We act on your behalf to secure the best outcomes, appoint and manage vetted contractors, and ensure properties are reinstated to a high standard. Ultimately, Paddl gives you valuable time back while keeping you in control.